Shipping
All our items are sent via australia post. You have the option of both regular and express shipping to suit your requirements.
Delivery Times
Since your order is printed on demand, our printers aim to have your items printed and sent within 3 days although on some occasions it can take up to 5 business days to be printed before it is sent via Australia Post.
You can then expect the item to be 3-7 days shipping time depending on your location and the selected shipping method.
If the wrong address has been used for your order.
Please contact us at info@truenorthadventures.com.au immediately so that we can try to update your address prior to having your order dispatched. Please note sometimes we cannot update your address as the order may have already been processed at the printers.
If your order has been dispatched please contact Australia Post and see if they can update your address. In the early stages this is sometimes possible https://auspost.com.au/receiving/manage-deliveries-in-transit
If your item has been sent/delivered to an incorrect address that was entered at the checkout it may be returned to us or held at a post office until it is returned to us. Once this return to sender is complete, we will contact you and provide you with a full refund minus postage costs, back to your original method of payment. Unfortunately, not all parcels with the wrong address placed on them return and we can’t be responsible for any costs incurred. Please make sure to use the right address at check out.